WEBSITE PRIVACY POLICY

As a result of your completion and submission of forms on the site and in order to respond to all your requests sent to us by e-mail (as well as by phone, fax or paper mail) personal data are processed.

This disclosure is made pursuant to Art. 13 of the EU Regulation 679/2016 – General Data Protection Regulation (GDPR) and illustrates how the data of data subjects, i.e., those who interact with the site and web services of INTER-MED, are managed® SRL, accessible electronically from the address: https://www.intermeditalia.com corresponding to the home page of the company’s official website. Not also for all other websites that may be consulted by the user via hyperlinks.

The “data controller” is INTER-MED® SRL with headquarters at Via Interporto Centro Ingrosso, 35 33170 Pordenone in the person of the legal representative, Ms. VERONIQUE BARRE, and otherwise in the person of the legal representative pro tempore.

PURPOSE OF PROCESSING

Inter-Med® informs all interested parties that personal data provided through e-mail and/or online forms will be processed for the following purposes:

  1. to handle communications and any requests you may have, and if necessary to disclose your information to third parties in order to respond to your requests;
  2. For pre-contractual and contractual management and delivery of products (including ProtiVit® products) and services requested, and related after-sales services;
  3. to manage the customer’s account as a visitor and/or registered user of the site and to enable him/her to navigate the Internet site;
  4. Fulfill obligations required by law, regulation, EU legislation or an order of the Authority;
  5. Survey the degree of satisfaction with the quality of products and services provided;
  6. Prevent or detect fraudulent activity or abuse detrimental to the Site;
  7. Exercise the rights of the Owner, for the handling of any complaints and disputes and the protection of the Owner’s rights, such as the exercise of a right in court;
  8. to send you (by mail, paper, fax, telephone) informational, promotional or advertising material related to our products (including ProtiVit® products) and our services, and related to the services of professionals who collaborate with us in the research and development of our products and in the field of nutrition and slimming, to carry out market research, consumer analysis anonymously, for commercial communications in general, and to contact you for the same purposes.

We would like to point out that if you are already our customer, we may send you commercial communications related to services and products of the Owner similar to those you have already used, unless you disagree.

The legal basis for the processing is:

– from the performance of a contract or pre-contractual measures for the purposes mentioned in a, b, c;

– from fulfilling legal obligations to which the holder is subject for item d;

– By the legitimate interest of the Data Controller for points e, f, g:

– By the consent of the data subject for item h.

 

COMMUNICATION AND DISSEMINATION OF DATA

Exclusively for the above-mentioned purposes and in relation to the specific relationship and supply requested, the data will be made knowable to our employees and collaborators appointed by us for the processing, as well as communicated to the following third parties: nutritionists and other professionals who collaborate with us in the research and development of our products and in the field of nutrition and slimming, including for the purpose of responding to your requests/contact inquiries, companies that collaborate in the administrative management of the company and in the maintenance and hosting of the site). The data will not be disseminated.

MODE OF DATA PROCESSING AND STORAGE

Processing related to the web services of this Site is carried out with computerized, telematic and manual procedures strictly necessary for the purposes for which they are collected and are handled only by technical personnel in charge of processing, or by those in charge of occasional maintenance operations to ensure confidentiality and integrity. They are entered into a database at our facility and at the facilities of those who provide us with dedicated hosting services for this purpose.

Your personal data will be processed according to principles of fairness, lawfulness, transparency and protection of your privacy and rights. Data will be processed according to principles of relevance and nonexcessiveness, with the use of paper and electronic tools, ensuring the confidentiality and integrity of the data.

The data will be processed by authorized processing personnel (duly identified and trained), and data processors to achieve the stated purposes.

Personal data processed for the performance of pre-contractual and contractual obligations will be processed and stored for as long as necessary for the performance of the requested activity, and also thereafter if imposed by legal obligations or to protect, assert or defend in court the rights of the Holder. Personal data processed for marketing purposes will be retained until the opt-out notice is given.

 

TRANSFER OF DATA TO THIRD COUNTRIES

We use the services of MailChimp, a platform based in Atlanta, GA 30308 USA, to send our Newsletters. In order for MailChimp to send our newsletters, your email address and the additional personal data listed in this policy are recorded on MailChimp’s servers in the USA. You can review MailChimp’s privacy policy at the link https://mailchimp.com/legal/privacy/. The transfer is made on the basis of Standard Contractual Clauses (SCC)

COMPULSORY OR OPTIONAL NATURE OF CONFERMENT

Apart from what is specified for navigation data, the user is free or not free to provide personal data. Providing data (first and last name, age, gender, address, province, e-mail and telephone) and authorizing communication to the third parties indicated above are necessary and mandatory for the purposes indicated sub (a) and sub (b), failing which the Owner cannot respond to user requests. Consent to data processing for the purpose sub a) is mandatory, failure to consent to its processing will not allow us to send you the requested material or information; consent to the processing of data for the purpose sub (b) is optional.

 

RIGHTS OF THE DATA SUBJECT

The Interested Party has the right:
– to access, rectification, deletion, restriction and opposition to data processing;
– to obtain without hindrance from the data controller the data in a commonly used, machine-readable structured format for transmission to another data controller;
– to revoke consent to processing, without prejudice to the lawfulness of processing based on the consent acquired before revocation;
– to file a complaint with the Data Protection Authority.

The person concerned may at any time exercise his or her rights by sending:
– a registered letter with return receipt to INTER-MED® SRL with registered office at Via Interporto Centro Ingrosso, 35 33170 Pordenone;
– via e-mail at.
privacy@intermeditalia.com

In accordance with current regulations, in addition to the above rights, you also have the right to file a complaint with the relevant supervisory authority by accessing www.garanteprivacy.it

The Data Protection Officer (DPO) can be contacted at.
privacy@intermeditalia.com